ZoneAlarm Internet Security Suit - Reset Password

by Prasanna Vignesh 14. September 2008 08:41


My favorite Anti Virus, Anti Spyware and Internet security application is ZoneAlarm.

I installed and configured ZoneAlarm Security Suite in my XP machine. Yesterday i try to change the firewall setting in Zone Alarm, Its prompt for the password. Unfortunately  i forget my password. With out password it wont allow to change any settings in it.

So i try to uninstall the Zone Alarm Security Suit via "Add or Remove Programs" but its not allow me to uninstall the application due the authentication issue.

After few minutes of googling i get the following 100% working method to reset the password of ZoneAlarm.

The only way to remove or reset a forgotten ZoneAlarm Internet Security Suite password that is forgotten, corrupted, or will not work is to delete the database files associated with TrueVector.

Please note that deleting the associated database files will remove your ZoneAlarm Internet Security Suite permissions and Trusted Zone settings.

Follow these steps to reset a forgotten ZoneAlarm password:
1. Shut down the computer.
2. Reboot into Safe Mode.
3. Click Start then My Computer
4. Go to C:\Windows\Internet Logs
5. Delete all files that have the extensions .RDB, .LDB, or .TMP.
6. Empty the Recycle Bin.
7. Reboot the computer.


This process will remove the ZoneAlarm Internet Security Suite password. You can create a new password or just leave it blank.

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Comments

1/8/2009 12:25:10 AM #

Sunil

Hey,

Thank

I have the similar problem. Now reset the password.

thanks

Sunil India |

5/17/2009 3:44:45 PM #

comedy networks

thanks a lot for the good info, i hope i can coop up with this matter

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5/21/2009 12:01:57 AM #

Sean

i keep trying this but every time i reboot in normal mode the files are there again!! any ideas?

Sean United States |

10/13/2009 3:56:55 AM #

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Thanks for the tip, hopefully this resolves my issues, Smile

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12/23/2009 9:12:49 PM #

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Aw, this was a really quality post. In theory I'd like to write like this too - taking time and real effort to make a good article... but what can I say... I procrastinate alot and never seem to get something done.

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